How Can We Help You?

Sign up for a free 30-day trial on our homepage — no credit card needed. After registering, you'll be taken to your Dashboard where you can fill in your salon name, add services, upload a logo, and customize your site's appearance. Your website goes live automatically under a unique URL as soon as you save your settings.

In your Dashboard, go to the Services tab. Click "Add Service," enter a name, description, duration, and price, then save. Your new service immediately appears on your salon's website for clients to book. You can reorder, edit, or remove services at any time.

Clients visit your salon's website, browse your services, pick a date and time slot, and submit their details. The booking is instantly recorded in your Dashboard under the Bookings tab. Clients also receive a confirmation email automatically. Online booking is available on the Professional, Premium, and Elite plans.

Your salon website URL is shown at the top of your Dashboard. You can copy and share it on Instagram, WhatsApp, Google Business, or anywhere else. The URL format is webglow.pro/salon/your-salon-name. You can also link it from your existing social media bios.

Go to your Dashboard and click Billing or Upgrade Plan. You can move to a higher tier at any time — billing is prorated so you only pay the difference. Downgrading is also possible and takes effect at the end of your current billing cycle.

In your Dashboard, go to the Site Content tab and then Appearance. You can choose a color theme, set your primary and accent colors, select a font family, and upload your logo. Changes are applied instantly to your live site. The "WebGlow Default" theme uses each template's built-in design — select any other theme to apply your custom colors.

WebGlow subscriptions are billed via Paddle, which accepts all major credit and debit cards (Visa, Mastercard, Amex) as well as PayPal. For the in-salon product store (Premium and Elite plans), orders are recorded in your Dashboard so you can collect payment in-store or through your own preferred method — there is no customer-facing payment gateway for product purchases at this time.

You can reach us any time via WhatsApp at +213 772 256 399 or by email at support@webglow.pro. We typically respond within a few hours during business hours.