How Can We Help You?

Sign up for a free 30-day trial on our homepage — no credit card needed. After registering, you'll be taken to your Dashboard where you can fill in your salon name, add services, upload a logo, and customize your site's appearance. Your website goes live automatically under a unique URL as soon as you save your settings.

In your Dashboard, go to the Services tab. Click "Add Service," enter a name, description, duration, and price, then save. Your new service immediately appears on your salon's website for clients to book. You can reorder, edit, or remove services at any time.

Clients visit your salon's website, browse your services, pick a date and time slot, and submit their details. The booking is instantly recorded in your Dashboard under the Bookings tab. Clients also receive a confirmation email automatically. Online booking is available on the Professional, Premium, and Elite plans.

Your salon website URL is shown at the top of your Dashboard. You can copy and share it on Instagram, WhatsApp, Google Business, or anywhere else. The URL format is webglow.pro/salon/your-salon-name. You can also link it from your existing social media bios.

Go to your Dashboard, open Billing and click Contact us to subscribe. It opens an email to zzine6943@gmail.com with your salon name and plan; we reply to arrange payment and change your plan for you.

In your Dashboard, open the Appearance tab. You can choose a color theme, set your primary and accent colors, and select a font family. Changes are applied to your live site as soon as you save. The "WebGlow Default" theme uses your template's built-in design — select any other theme to apply your custom colors. Theme and color customization is currently available on the Standard plan; it's coming soon for Professional, Premium and Elite. On every plan, you can upload a logo for your site's loading screen in the Site Content tab.

No payment details are collected during the free trial. To continue after the trial, contact us at zzine6943@gmail.com and we arrange payment with you directly; your plan is then activated manually. Refunds are handled the same way — just contact us. For the in-salon product store (Premium and Elite plans), orders are recorded in your Dashboard so you can collect payment in-store or through your own preferred method — there is no customer-facing payment gateway for product purchases at this time.

You can reach us any time via WhatsApp at +213 772 256 399 or by email at support@webglow.pro. We typically respond within a few hours during business hours.